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Redirected calls not getting local External phone mask

Issue, my provider will only allow calls out that are within our DiD range. Users would like calls that are forwarded to have the callerID of the calling party when they recieve the forwarded call.

System Infomation: CCM 6.1.4.2190-3, MGCP, PRI

I have tried several combinations of:

GW Config/Call Routing Information - Outbound Calls/ with either First Redirected Number (external) and Last Redirected Number (external) with the same results (see debug below) where the Calling Party number is my 7 digit interal extention not my 10 digit external phone mask that is on my phone. I have also tried checking the PRI Protocol Type Specific Information/Redirecting Number IE Delivery - Outbound with the same results.

I have a work around in the route pattern using the main number in the calling party transformations calling party transform mask area. But, I would really like to have the calling party number redirected to the end user.

Any help with this issue would be appreciated.

EXAMPLE DEBUG:

xt2co01fwvgrt01#term mon
053688: Oct 28 14:44:16.566 UTC: ISDN Se0/0/1:23 Q931: RX <- SETUP pd = 8  callref = 0x0CFD
        Bearer Capability i = 0x8090A2
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA18381
                Preferred, Channel 1
        Calling Party Number i = 0x2180, '58655xxxxx'
                Plan:ISDN, Type:National
        Called Party Number i = 0x80, '0477'
                Plan:Unknown, Type:Unknown
053689: Oct 28 14:44:16.686 UTC: ISDN Se0/0/1:23 Q931: TX -> CALL_PROC pd = 8  callref = 0x8CFD
        Channel ID i = 0xA98381
                Exclusive, Channel 1
053690: Oct 28 14:44:16.690 UTC: ISDN Se0/0/1:23 Q931: TX -> SETUP pd = 8  callref = 0x0001
        Bearer Capability i = 0x8090A2
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98390
                Exclusive, Channel 16
        Calling Party Number i = 0x2180, '8140477'
                Plan:ISDN, Type:National
        Called Party Number i = 0xA1, '1586556XXX'
                Plan:ISDN, Type:National
053691: Oct 28 14:44:16.714 UTC: ISDN Se0/0/1:23 Q931: RX <- CALL_PROC pd = 8  callref = 0x8001
        Channel ID i = 0xA98390
                Exclusive, Channel 16
053692: Oct 28 14:44:16.774 UTC: ISDN Se0/0/1:23 Q931: RX <- DISCONNECT pd = 8  callref = 0x8001
        Cause i = 0x8295 - Call rejected
053693: Oct 28 14:44:16.854 UTC: ISDN Se0/0/1:23 Q931: TX -> DISCONNECT pd = 8  callref = 0x8CFD
        Cause i = 0x8295 - Call rejected

  • Unified Communications Applications
2 REPLIES
VIP Super Bronze

Re: Redirected calls not getting local External phone mask

You're SOL if the provider is limiting the ANI values you're allowed to send on an outbound call. The only option would be changing carriers.

As for why it's using the internal seven-digit extension instead of your ten-digit external phone number mask: The route pattern will have a checkbox you must select to use that field instead of the real DN in the database. Take a look at your off-net route patterns and make sure this is checked.

Redirecting DNIS won't show on the user's cel phone. It is typically used to pass calls destined toward a voicemail system across the PSTN.

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Re: Redirected calls not getting local External phone mask

This wont work, the phone that has the CFWD ALL number dictates with CSS is

being used to forward the call. and so even if the original caller sends it Caller ID (using its phone number mask) it sends it out a gateway that has no active number in that range. Over here in australia, that means that the caller ID is defaulted to the main bearer number.

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