All went well, except that the Unity service refused to start. Event viewer indicated that the AvCsMgr service cannot start because it is dependent upon nonexistent service 'Dialogic'. I guess that'd be the 34th step!
My solution, short of reinstalling the software, was instead to remove the Dialogic dependency (in Hex, and I left TAPI in place) from the registry key for the AvCsMgr service and reboot the box. Once I did that everything started up just fine.
My questions: What have I done to myself? Will I regret, come upgrade time, having removed this dependency manually? Is it really that simple? Has anybody thought to adjust the reconfiguration guide referenced above with that 34th step?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...