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New Member

Removing Unity 5 "mailbox nearly full" system message

I'm new to the Cisco environment and have a question on how/where can I remove the system message on a subscriber box "mailbox is nearly full". I know there was a setting in an AD120 that allowed this however I cannot find the equivalent in the Unity v5. Any help would be great! thanks!

4 REPLIES
Cisco Employee

Re: Removing Unity 5 "mailbox nearly full" system message

Go to the Tools Depot, Advanced setting tool, Conversation - Full Mailbox Check Feature, and Full Mailbox Check Prompt. Set the key value to 0.

Please rate this if it corrects your issue

New Member

Re: Removing Unity 5 "mailbox nearly full" system message

The settings are either 0 or none (which is the equivalent of 0 according to the instructions) showing to NOT play, however it is still playing. Anywhere else I can look?

Cisco Employee

Re: Removing Unity 5 "mailbox nearly full" system message

That is correct, a 0 value should stop the full mailbox check. Did you restart Unity?

New Member

Re: Removing Unity 5 "mailbox nearly full" system message

has been restarted in the past week with those settings and restart is not an option during business hours. I'm at a loss.

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