We are migrating from Unity to Connection 7 and using VPIM during the process. Everything works from UNITY to UCXN (AA, leaving and replying to messages, etc). However, when we call a UCXN user directly and leave a message, we cannot REPLY to the UNITY user. When we use UNITY AA to reach the user, we cannot REPLY to the UNITY user either. "4" is not listed as an available option. When we use UNITY to compose a message to the UCXN user, we can REPLY to this message. I have not been able to find a configuration parameter that will change this behaviour. We have UNITY integrated with a CM3 environment and UCXN integrated with a CUCM7 environment, and they are connected over an ICT.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...