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Report? Number of voicemail messages

Unity 4.0

Is it possible to run a report that will show stats on the "number of messages" (not bytes or inbox size) left in a voicemail box?

If so - can someone direct me to where to find the report?

Thanks, Nat

3 REPLIES
VIP Purple

Re: Report? Number of voicemail messages

The Subscriber Message Activity Report will give you the number of new messages in a given mailbox. Take a look at the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_chapter09186a008022cb50.html

Hope this helps. If so, please rate the post.

Brandon

VIP Purple

Re: Report? Number of voicemail messages

Nat,

I happened to think that you can also use System Manager to get a report that will include all messages, not just new ones. This is assuming you use Exchange for your mailstore. In System Manager, drill down to the Mailbox Store and click Mailboxes. You will see a list of all mailboxes which includes the number of items in the box. You can right-click Mailboxes and export the list to a tab or comma-delimited file.

Hope this helps. If so, please rate the post.

Brandon

Cisco Employee

Re: Report? Number of voicemail messages

You can also consider using the message store manager:

http://www.ciscounitytools.com/App_MSM.htm

it has a reporting capability that spits out a ton of information about user mailboxes including a break down of all messages/size/age/read status etc...

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