Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Report on DID

Is it posible to view details on incoming call volume on an extension ? I am running CUCM 6.1.3

3 REPLIES
Cisco Employee

Report on DID

Hi,

You can view the call detail through the CDR reports.Pls refer the below link for the same.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_1_1/car/cmcarbk.html

Regards,

Gnaneswaran.

New Member

Report on DID

OK, thanks that points me in the right direction.  But what if i want a years worth of info.  I am trying to find out how busy the front desk extension is with only INCOMING CALL volume.  I just did a CDR search by user extension and the results were truncated and i tried to send report and got error code 10011.

New Member

Report on DID

Thank for pointing me in correct direction.  Now that i am in the CDR analysis and reporting.  I need to pull report for single extension for the previous month. And how do i export that report?

231
Views
0
Helpful
3
Replies