Report on DID

[aaroncward2]

Is it posible to view details on incoming call volume on an extension ? I am running CUCM 6.1.3

[gnanem]

Hi,

You can view the call detail through the CDR reports.Pls refer the below link for the same.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_1_1/car/cmcarbk.html

Regards,

Gnaneswaran.

[aaroncward2]

OK, thanks that points me in the right direction.  But what if i want a years worth of info.  I am trying to find out how busy the front desk extension is with only INCOMING CALL volume.  I just did a CDR search by user extension and the results were truncated and i tried to send report and got error code 10011.

[aaroncward2]

Thank for pointing me in correct direction.  Now that i am in the CDR analysis and reporting.  I need to pull report for single extension for the previous month. And how do i export that report?