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Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

Reports in Unity

Hi

I have Unity UM 5.0 and when my customer want a report from the unity, the unity create the report but the url that have been sent return with page not found!

I have check the DNS ans it is ok.

Does somebody have a idea?

Thanks

4 REPLIES
Silver

Re: Reports in Unity

Usually when you create reports using the admin page of unity, the reports are sent to an email address with a link, which can be accessed from anywhere using \\unity_IP\reports, can you access this directory from your explorer? could you please post the URL you are refering to?

HTH

New Member

Re: Reports in Unity

Hi

Thanks for your response, I did not explain the problem correctly. The email is received by the customer but when she tries to access the report, she received a page not found.

We are using Unity 5.0.

Thanks

Cisco Employee

Re: Reports in Unity

have you verified the reports are being generated?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Reports in Unity

Hi

Soory for the delay, I just verify and no the reports are not generate. When I enter the \\ip add\reports I do not find the reports.

Any idea?

Thanks

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