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Reports on Public Distribution Lists do not show data

Good day, I am using Unity 4.0(5). I am trying to run a report and it shows no data. From Reports > Subscribers I run a report on a selected Public Distribution List. When it finished running all that is shown are the column headings (both in CSV and HTML formats). When you look at the list and see who is on it, all of the subscribers show. When you run a report on a selected subscriber (not a PDL), the data shows in it. Has anyone out there had this issue? If you need additional info just post and let me know. Thanks all.

1 REPLY
Bronze

Re: Reports on Public Distribution Lists do not show data

Hello,

You have run into a known defect, CSCae08176. The defect has been in Unity for so long, that the SA help was changed to document the limitation. ("You can generate the report for an individual subscriber or for all Cisco Unity subscribers.")

There is no workaround.

Nancy

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