03-19-2010 07:56 AM - edited 03-19-2019 12:38 AM
Okay so I had a loaner server with CUP 6 on it, and everything was good, only had about 12 users in there. Got a new server and version 7 (System version: 7.0.5.10000-18), so I did a fresh install with so few users in there. Everything looked good so I powered down the old and changed DNS so the users would be on the new one this morning.
Things are working but I am seeing several very inconsistent oddities:
I can see users as available but I cannot message them. (did not receive your message because it could not be delivered.) that same user can message me, I just cannot reply.
The guy sitting next to me shows available, but I show invisible to him even though my status is available. I can message him and he can respond just fine, though he cannot initiate chat because I show offline.
Other users are logged in and available per the CUP server but I don’t see them as online in my contact list.
We didn’t see any of this on version 6 and none of the user profiles changed (save having to rebuild their contact lists)
I am pulling down version 7.0.7.10000-11 right now, because it acts like a bug. Just wanted to see if anyone else had seen this craziness.
03-31-2010 08:53 AM
I think you posted this as resolved in a different post thread, but it looks like the issue is case-sensitivity in CUPS 7. The username in CUCM and in AD need to match exactly, even down to the case, in order to work properly.
03-31-2010 08:57 AM
yeah that was the ultimate issue, so I did LDAP integration which opened up a whole new world of issues to overcome. Things are looking mostly good now, if only I could get the AD admins to update the user data with silly little things like phone numbers....
its a shame you can show the thread with a correct answer when you are the one that figures out the issue.
(with the help of tac in this case)
Cheers,
-Scott
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