I believe it's a registry change that you need to make. I found the same problem. The Answer ID on Captaris's Knowledge base for this issue was 1603541. For some reason it cannot be pulled up anymore. I would give Captaris a call and reference that answer id. They should be able help.
There is a file "BTCall.cfg" which is located in the RightFax\DocTransport\Brooktrout directory when using a Brooktrout TR1034 file which can be edited with notepad and contains a line titled "max_pagelist". The "max_pagelist" specifies the maximum number of pages allowed for storing results during a call, "30" as the default. This limits faxes to 30 pages. You will want to change the value of this line to "1024" and will allow you to receive faxes over 30 pages.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...