Ringing a subscribers phone from an Call Handler - Unity 4.2.1
Our customer wants the option of stating in a Main Greeting "To reach the person now, press 1 and then that call handler says "please dial the number of the user you wish to speak to" and they want the users phone to ring. Also as part of the main greeting they want to be able to include "To leave a voicemail for a user, press 2" and have the caller then dial the users number and have it go straight to voicemail without ringing the phone.
Currently, we have the user templates set to "go directly to voicemail" which it does when you transfer from an auto attendant (for specific reasons)- if we change the subscribers call transfer settings to "ring subscribers extension"...then it will ring, but the caller wont be able to choose option 2 to go directly to voicemail without ringing the phone.
Is there anyway around this so we can offer both? Thanks.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...