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Community Member

RP not registered on IPCC 4.0(3) with CCM 4.1(3)

I was integrating IPCC 4.0(3) with CCM 4.1(3).I added jtapi trigger without any errors but when I check RP status on CCM ,I found that it is not registered in spite of It was associated with jtapi user

Any ideas??

2 REPLIES
Cisco Employee

Re: RP not registered on IPCC 4.0(3) with CCM 4.1(3)

check the pwd on both sides, restart CTIManager

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: RP not registered on IPCC 4.0(3) with CCM 4.1(3)

You mean JTAPI password ?;it is created by CCM automatically

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