Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Scheduled Restart of Call Manager or Unity Connection?

Call Manager & Unity Connection can be restarted manually via OS Administration ==> Settings ==> Version ==> Restart.  Does anyone know if this process can be scheduled to occur automatically on a recurring basis (like backups)?

Thank you.

Dan

3 REPLIES
Hall of Fame Super Silver

Scheduled Restart of Call Manager or Unity Connection?

No, it cannot unless you can develop a script that autenticates to the server and pushes the manual reset command.

The bigger question here is why would you need to do this?

Chris

New Member

Scheduled Restart of Call Manager or Unity Connection?

Chris:

Thank you for your response.  Exactly why the customer may wish to do is not 100% clear.  However, we chased a call routing issue with this customer this past weekend and the issue was finally resolved with a manual Call Manager & Unity Connection systems restart.  This followed about 20 hours of testing, RTMT file downloads, etc.  I think it just crossed the customer's mind to schedule restarts like they had just done for their backups.  Thank you again for your response.

Dan

Hall of Fame Super Silver

Scheduled Restart of Call Manager or Unity Connection?

This is a bad idea, you should never restart servers proactively just because you feel it will clear all issues, keep in mind these are not Windows machines :-)

I suggest you open a case with TAC to figure out what caused the issue in the first place, perhaps this is a known bug and either workaround or patch exists, if not Cisco will surely address such issues in either engineering special or next release if deemed critical.

Chris

987
Views
5
Helpful
3
Replies
CreatePlease to create content