Scheduled Restart of Call Manager or Unity Connection?

[Dan Rufer]

Call Manager & Unity Connection can be restarted manually via OS Administration ==> Settings ==> Version ==> Restart.  Does anyone know if this process can be scheduled to occur automatically on a recurring basis (like backups)?

Thank you.

Dan

[Chris Deren]

No, it cannot unless you can develop a script that autenticates to the server and pushes the manual reset command.

The bigger question here is why would you need to do this?

Chris

[Dan Rufer]

Chris:

Thank you for your response.  Exactly why the customer may wish to do is not 100% clear.  However, we chased a call routing issue with this customer this past weekend and the issue was finally resolved with a manual Call Manager & Unity Connection systems restart.  This followed about 20 hours of testing, RTMT file downloads, etc.  I think it just crossed the customer's mind to schedule restarts like they had just done for their backups.  Thank you again for your response.

Dan

[Chris Deren]

This is a bad idea, you should never restart servers proactively just because you feel it will clear all issues, keep in mind these are not Windows machines :-)

I suggest you open a case with TAC to figure out what caused the issue in the first place, perhaps this is a known bug and either workaround or patch exists, if not Cisco will surely address such issues in either engineering special or next release if deemed critical.

Chris