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Searching, there was an error displaying your message

I have about of 5 people that were all recently added get the following when attempting to check there voice mail "Searching, there was an error displaying your message"  After this the can get to message from off net but not from on net calls.  All phones are configured the same the voicemail is configued the same.  Any help would be greatly appreciated.

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I opened a TAC case and

I opened a TAC case and recieved the solution of un checking phone view in Unity, not sure why it only appies to 5 phones but it did work.

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