Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Sending Messages by TUI---- Extension Number

When one is sending a messagefrom the TUI, we don't have an option to enter the extension number of the person.

We can spell the name and choose from the list it will generate, but

using an extension number is more convenient. Is there any Advanced setting which can be changed to provide the extension number instead of the names.

Thanks for your help.

1 REPLY

Re: Sending Messages by TUI---- Extension Number

You can press ## to switch between name and extension entry. You can also change the default in Unity administration by going to Subscribers -> Conversation and changing "Identify a subscriber by".

Hope this helps.

Brandon

97
Views
0
Helpful
1
Replies