I am just wondering if we can see the latest version of Server Update Wizard that has been installed on Cisco Unity 5.0?
I understand that it is safe to install the latest version of the Server Update Wizard instead of checking the latest version of Server Update Wizard that has been installed.
Also, does anyone recommend doing Windows Update directly from Microsoft instead of using Server Update Wizard on Cisco Unity 5.0?I have been told by our Windows Engineering team that our Unity servers are behind on the Windows patched even though I have installed the latest Server Update Wizard.
I believe the version of the Server Updates Wizard, that was extracted to a server, is listed in the name of the folder (e.g. "ServerUpdatesWizard-v.2.0.17-07-2009"). What version was run, and also all the Microsoft patches that were actually installed by it, will be listed in both it's log (ServerUpdatesWizard.log) and should also be available in Add/Remove Programs (assuming "Show Updates" is checked).
Regarding the Windows Update question, no, I wouldn't recommend using it. I've seen it install service packs before they are qualified by Cisco.
"Microsoft provides monthly updates for Windows, Exchange, SQL Server, MSDE, Internet Explorer, and IIS. These updates (known by a variety of names, including security rollup patches, security updates, critical updates, patches, and hot fixes) are limited to changes that fix specific problems. They do not include general defect fixes or new functionality. All of these Microsoft updates are qualified by Cisco from the day that Microsoft releases them. We recommend that you evaluate Microsoft updates in accordance with your server-software-maintenance policy to determine when to update the Cisco Unity server. If your company does not have a policy, we recommend that Microsoft updates be applied to the server as they are released. Cisco TAC provides support for a Cisco Unity system on which such updates have been installed."
However, it also states:
"Microsoft also occasionally releases service packs, which contain fixes generated since the general product release, including most fixes that were released as updates. Because the service pack scope is broad, each service pack must be thoroughly tested to ensure that changes do not adversely affect Cisco Unity. Cisco TAC does not support new service packs until they have been qualified for use with Cisco Unity.
Do not install a service pack that has not been qualified, or Cisco TAC will not help you resolve problems until you uninstall it.
Within 60 days of an applicable Microsoft service pack release, Cisco will announce whether the service pack can be applied to released Cisco Unity versions. If so, the new service pack becomes the recommended service pack for Cisco Unity."
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.