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New Member

Service Accounts in Unity 3.1 (5)

I have 34 Unity Servers across the enterprise and notice that the Services accounts are not all the same. Is there a list or "Cisco Unity Standard" that defines which services should be running, how they should start, and which account they should be using. This would include the "Avxxxxx" accounts and any other Unity-specific accounts. Config is E2K off-Box, with Failover, Serial Integration, Nortel Meridian PBXs. Unified Messaging, 3.1(5) and 3.1(6) systems.

Thanks

Jason

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Service Accounts in Unity 3.1 (5)

For unity 3.1(4) and 3.1(5) this is in the troubleshooting guide for 3.1(x):

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/tsg/tsg314/tsg_apxa.htm

For 4.x systems this information can be found in the troubleshooting guides - for instance 4.0(3) service list can be found here:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_troubleshooting_guide_chapter09186a00801ba607.html

2 REPLIES
Cisco Employee

Re: Service Accounts in Unity 3.1 (5)

For unity 3.1(4) and 3.1(5) this is in the troubleshooting guide for 3.1(x):

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/tsg/tsg314/tsg_apxa.htm

For 4.x systems this information can be found in the troubleshooting guides - for instance 4.0(3) service list can be found here:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_troubleshooting_guide_chapter09186a00801ba607.html

New Member

Re: Service Accounts in Unity 3.1 (5)

Thanks Jeff. Exactly what I was looking for.

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