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New Member

Setting a Subsriber on a schedule

Hi All,

we have a department with shared voicemail and wish to close that departments voicemail down at 4pm as no-one will be able to return the calls until next morning, therefore I have created a closed message, created a new schedule with the ammended times and saved the particular subscriber to the newly created schedule. However when making a call to the subscriber it plays the open message.

Any ideas?

Thanks,

Darren.

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: Setting a Subsriber on a schedule

yes you need to make sure that the alternate greeting is not enabled, if it is it overrides the standard and closed.

Hope this helps.

Randy

6 REPLIES
Cisco Employee

Re: Setting a Subsriber on a schedule

did you enabled the closed greeting???

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Setting a Subsriber on a schedule

Hi,

thanks for your speedy reply, yes I did enable the closed greeting, is there no other other settings?

Darren.

New Member

Re: Setting a Subsriber on a schedule

Hi,

thanks for your speedy reply, yes I did enable the closed greeting, is there no other other settings?

Darren.

Silver

Re: Setting a Subsriber on a schedule

yes you need to make sure that the alternate greeting is not enabled, if it is it overrides the standard and closed.

Hope this helps.

Randy

New Member

Re: Setting a Subsriber on a schedule

Hi,

thanks for that, the alternate message was enabled and once disabled the closed message was activated.

Regards,

Darren.

Silver

Re: Setting a Subsriber on a schedule

Hey I have not been on for a few days but no problem and glad to help.

Thanks too.

Randy

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