I'm stuck trying to configure acd-aa script version 22.214.171.124 on a CME version 12.4(24)T, I follow the configuration guide of others routers on this forum but don't get what is missing. I don't have a hunt-group configured cause there is only one operator, the operator extension is 202, and this are the lines configured:
application service aa flash:app-b-acd-aa-126.96.36.199.tcl paramspace english index 1 param number-of-hunt-grps 1 param handoff-string aa param dial-by-extension-option 1 paramspace english language en param aa-pilot 220 paramspace english location flash: param second-greeting-time 30 param welcome-prompt _bacd_welcome.au param call-retry-timer 15 param max-time-call-retry 700 param service-name queue ! service queue flash:app-b-acd-188.8.131.52.tcl param aa-hunt 202 param queue-manager-debugs 1 param number-of-hunt-grps 1
! interface Loopback0 ip address 172.16.32.32 255.255.255.255
! dial-peer voice 220 voip service aa destination-pattern 220 session target ipv4:172.16.32.32 incoming called-number 220 dtmf-relay h245-alphanumeric codec g711ulaw no vad
When I dial pilot extension 220, I get an error tone, if you got this application running, please check for the lines above to check on what I'm wrong.
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