Hi there...I am playing with the PIMG and zapped it to the new hardware. I am now configuring it..Im looking at the document
Avaya Definity G# PIMG Integration guide for cisco unity 4....there are many differences s i go through the tabs for instance the Gateway..there is alot more that I can configure than what this document says to touch have you experinced this?
Question: I have 16 ports in unity and I ave the firs 13 answer calls and the last 3 to do mwi only...then, I have 2 PIMG's and I enable load balancing they have 8 ports each how do I choose which ports dont answer calls...because in unity there is 16 not 8 and 8...
In the Unity Telephony Intigration Manager (UTIM) you can edit which ports do MWI, answer, make calls, etc. Unity is not really going to load balance between the PIMGs. It is going to grab the first available port and make an outbound call. Your Avaya Switch should be setup for round robin hunt group on the 13 digital ports coming into the PIMGs. The Avaya switch will know which ports are in use or and which are idled and hunt accordingly.
In the UTIM though, you can check, uncheck which ports can answer in Unity, etc. But just make sure to change it on the avaya side.
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