Under Setup options for a subscriber after login, in transfer settings We have a customer that wishes to get rid of the 'to transfer callers to an extension...' Can we change this to a blank, or rerecord a new msg, if so how can we and where is the change made ?
Editing prompts is, of course, not TAC or BU supported - but that said, you can find the prompt you want by searching the PROMPT.INI files found under the commserver\localize\prompts\ENU\G711\xxx folders - I believe you'll find the guy you're looking for in the AvSubSetupMenu folder.
Remember, you cannot just delete prompts, this will cause the conversation to bomb out - but you can edit it or replace it with a blank prompt if you don't wish it to play. Keep in mind the menu is still there and the key option will still react to that input ID even if you aren't voicing it, of course, so folks that know its there can still use it.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...