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New Member

Short Call setting in CCM 4.1.3

Does anyone know if there is a threshold for short call lengths in CCM? I know there is a parameter for zero-length calls set to T/F, but is there a default internal or configurable setting to not log CDR if a call is under X seconds in duration?

I've looked through the admin guide and the features/services guide and didn't see it mentioned. Maybe I just skipped over it?

Hall of Fame Super Red

Re: Short Call setting in CCM 4.1.3

Hi David,

Sadly the CdrLogCallsWithZeroDurationFlag - is the only available setting :( As you already know this parameter enables logging of CDRs for calls which were never connected, or which lasted less than one second. If this parameter is false, only calls with talk time greater or equal to 1 second and/or failed calls generate CDRs. If this parameter is true, all call will generate a CDR. In this case, going off hook and immediately back on hook will generate a CDR.

There is no way to up this setting from 1 second to another number.

Hope this helps!


New Member

Re: Short Call setting in CCM 4.1.3

Thx, Rob. You were dead on the money.

I confirmed with TAC - with the zero length parameter set to false (as ours is), CDR will begin to generate at far end connection + 1 second.