We have unity 5.x networked and using cross server login. Generally all works fine but just now and then when users dial in via pstn and press * key they get silence - they generally disconnect and try again and it works fine.Anyone seen this?...cheers, Jaginder
Have you checked the voice gateways to ensure that they are properly configured for DTMF relay? I'm not an expert in IOS config, but I have seen DTMF digits go "unheard" or "misinterpereted" if the gateway is not properly configured.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...