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Single Number Reach stopping first phone

Hi,

I have just configured Single Number Reach for a user on out UCM520 but when the call rings to the second device (mobile phone) the Cisco IP Phone continues to ring, is there a way of disabling this feature? What im looking to achieve is a user calls the IP Phone, theres no answer so the call goes on to the mobile phone.

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Cisco Employee

Single Number Reach stopping first phone

That's the way SNR works, the IP Phone and the remote destination ring at the same time, for what you want, just configure CFNA/CFB and that's it.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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