We have sms and smtp notifications. Caller info is being displayed. how can we configure this so that we can call back from within the message so that the caller info is shown as E164 format instead of the extension in Unity?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...