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New Member

SMTP networking problem

Hi I have 2 Unities that access separate directories. I've set up Voice connectors on both exchange servers. I've set up delivery locations, and subscribers at remote Unity as internet subscribers. When I send voice messages they are delivered to remote unity subscribers but when a subscriber tries to check them they are presented by TUI as emails with an attachment and are not seen in Unity Inbox. Any suggestions? Is there any traces to run to figure out why the custom Unity attributes are not correctly interpreted?

2 REPLIES
New Member

Re: SMTP networking problem

How have you configured your internet subscriber remote addresses? They should all be of the form "VOICE:_". My guess is that the Internet Subscribers have email addresses in the remote address field, which would mean that Exchange would be treating these as SMTP messages, not VOICE.

New Member

Re: SMTP networking problem

Thanks, a lot! I realise my mistake. It works fine now.

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