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SMTP Smart Host & Can't hear anything on WAV attachment

Dear All NetPro gurus,

One of my customers has recently bought a Cisco Unity Connection 8.0.

They have 2 enquiries:-

1)  We have enable 'Unity Live Record' for them.  While the recording can be heard fine on
the IP Phone, the WAV attachment got SMTP relay to the customer only can hear 'scribble'
noise on the WAV file

2)  Currently, the customer is using Microsoft Exchange 2003 and they have explicitly
allow our Unity Connection Servers (172.16.2.3 & 172.16.2.4) on their SMTP relay.
However, they are going to upgrade to Exchange 2010 and they mandate the Unity Connection
server to use SMTP relay with password authentication.  The customer is saying even normal
Photocopiers can use SMTP relay with password and wants our Unity Connection servers to
follow.  Please advise how to configure this on Unity Connection.

Cheers,
Hunt

1 REPLY

Re: SMTP Smart Host & Can't hear anything on WAV attachment

Hunt,

I've not looked into your first issue but I can tell you that, right now, CUC does not provide a mechanism to authenticate to an SMTP relay server.

Hailey

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