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New Member

snr is not working

I have configured all configuration creating remote destination and remote profile ….. but snr is not working . When a call is made it visible on the gateway that it is out to the remote destination  but not calling on the phone.

4 REPLIES
Hall of Fame Super Silver

Re: snr is not working

Post the debug from the gateway for the egress call.

Sent from Cisco Technical Support iPhone App

New Member

snr is not working

the E1 servis is not working at this time because of the service providere's problem, i willpost the debug when it workes.

New Member

snr is not working

the snr is working for internal calls between ip phones, but not work for external calls even don’t appear on the debug

this is the debug for calls originated from external phone

Jan  6 07:44:30.500: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x0141

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98395

                Exclusive, Channel 21

        Calling Party Number i = 0x4183, '913786827'

                Plan:ISDN, Type:Subscriber(local)

        Called Party Number i = 0xC1, '0116170909'

                Plan:ISDN, Type:Subscriber(local)

Jan  6 07:44:30.512: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x8                                                                                        141

        Channel ID i = 0xA98395

                Exclusive, Channel 21

Jan  6 07:44:30.512: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8  callref = 0x81                                                                                        41

        Progress Ind i = 0x8088 - In-band info or appropriate now available

Jan  6 07:44:30.560: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8  callref = 0x814                                                                                        1

Jan  6 07:44:30.644: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8  callref = 0                                                                                        x0141

Jan  6 07:45:08.504: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x                                                                                        0141

this is the debug for internal cales between ip phone that is working for snr

Jan  6 07:30:09.664: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8  callref = 0x000C

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Calling Party Number i = 0x4181, '6170909'

                Plan:ISDN, Type:Subscriber(local)

        Called Party Number i = 0x80, '0912195132'

                Plan:Unknown, Type:Unknown

Jan  6 07:30:10.204: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x800C

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Progress Ind i = 0x8288 - In-band info or appropriate now available

Jan  6 07:30:14.896: ISDN Se0/0/0:15 Q931: RX <- ALERTING pd = 8  callref = 0x800C

        Progress Ind i = 0x8088 - In-band info or appropriate now available

Jan  6 07:30:21.912: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x000C

        Cause i = 0x8090 - Normal call clearing

Jan  6 07:30:22.036: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x800C

        Cause i = 0x8090 - Normal call clearing

Jan  6 07:30:22.064: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x000C

New Member

snr is not working

all worked but

When i call to the ip phone with DID from external phone it rings both on the desk phone and remote phone but it doesn’t connect when it is picked from the remot phone and it continues ringing on the desk phone. While it works for calls that are internal.

In addition to this the caller id doesn’t appear in the remote phone instead of the caller id the office number appears.

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