Hi,
I'm trying to implement SNR on a new 8.0.2 CMBE and it's not quite working. Here's what I did already:
- Defined Enterprise and Service parameters
- Verified the mobility service is running
- Enabled Mobility on an end user which is associated with a desk phone. Selected this same phone as the primary device.
- Verified device is associated with user
- Verified line on device is associated with user
- Created new softkey
- Created new remote destination profile, has international CSS and I see my associated remote destinations. Associated with correct user id. Added same primary line as for the desk phone to this profile (shared line)
- Created remote destination of my cell phone, used 91... which is the same way i would dial it straight from my phone.
- Checked Mobile Phone and Enable Mobile Connect. Also set it to always ring all the time.
- Checked the line association box
- Created an access list (didn't think I needed one though) with just !. I also tried one for 510! (my calling party area code).
Here's what happens:
1. Call my desk phone from this outside number. It rings as usual but my cell phone does not.
2. I answer the call and hit the 'mobility' softkey which posts a message to send call to mobile phone. I hit the select softkey but, again, nothing happens on my cell phone.
The CM trace logs show messages. The think I really notice was mention of me missing a '+' before my internal directory number. Also Remote Destination, could not find SNRD Pid.
Any ideas? Thanks in advance for any help!
18:12:33.449 |RSVPSessionMgr::wait_PolicyAndRSVPUnassociateReq, cannot find RSVPSession, ci= 25314752 |1,100,49,1.1553753^172.17.18.60^SEP001360E41878
18:12:49.324 |LineControl TEST DEBUGS: Number of entries in CallTable is = 1
|1,100,49,1.1553785^172.17.18.60^SEP001360E41878
18:12:49.324 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[39] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*
18:12:49.326 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[33] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*
18:12:49.326 |MediaManager(2289)::wait_AuDisconnectRequest, mCleanupPreallocatedMTP=0|1,100,49,1.1553785^172.17.18.60^SEP001360E41878
18:12:49.336 |MatrixControl:updatePartyMediaCoordinatorNodeId: party1 videoCapable=0, party 2 videocapable=0|1,100,149,1.188777^172.17.16.3^S0/DS1-1@hq-1760-02
18:12:49.390 |MGCPHandler::processMGCPDlcxRes: DSPKF and DSPCS wrong|1,100,149,1.188778^172.17.16.3^S0/DS1-1@hq-1760-02
18:12:49.393 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*
18:12:49.393 |ViprUtils: Number has no +, not a valid E164 [6506322852]|1,100,150,1.5702^172.17.16.3^*
18:12:49.394 |ForwardManager - wait_SsDataInd mInterceptTable - ERROR - No entry found for ForwardKey= 0xAB9FF4, callkey= 0x223 |1,100,150,1.5702^172.17.16.3^*
18:13:36.503 |DbMobility: requesting DM to update SNRD|*^*^*
18:13:36.504 |finish cnf on table remotedestinationdynamic|0,0,0,0.0^*^*
18:13:36.504 |DeviceManager::DmChangeSNRDReq for type=2 Cepn=c374841b-1ff7-d8a7-3dd2-893b5868b646 protocol=Remote Destination, could not find SNRD Pid|0,0,0,0.0^*^*
18:13:36.509 |DbMobility: requesting DM to create SNRD|*^*^*
18:13:36.509 |finish cnf on table remotedestination|0,0,0,0.0^*^*
18:13:36.509 |CcmCcmdbHelper::getDnAndMwiData - build_list_given_fkdestination() FAILED fkremotedestination(c374841b-1ff7-d8a7-3dd2-893b5868b646)|*^*^*
18:13:36.509 |SNRD::init - getDnAndMwiData() failed|*^*^*
18:13:36.509 |CcmCcmdbHelper::getServerParametersGivenDeviceName - nodeId = 1|*^*^*
18:13:36.509 |finish cnf on table remotedestination|0,0,0,0.0^*^*
18:13:43.706 |MGCPpn9d::processPriSetup - viprCgpnE164=[2039724626], viprCdpnE164=[6506322821], vcrUploadNeeded=[t]|1,100,150,1.5703^172.17.16.3^*
18:13:43.706 |DbMobility: can't find remdest 2039724626 in map|*^*^*
18:13:43.752 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*
18:13:43.753 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*
18:13:44.031 |DbMobility: requesting DM to reset SNRD|*^*^*
18:13:44.031 |CcmCcmdbHelper::getServerParametersGivenDeviceName - nodeId = 1|*^*^*
18:13:44.032 |finish cnf on table devicenumplanmapremdestmap|0,0,0,0.0^*^*
18:13:44.127 |MGCPInterface(1502) - openOutgoingAudioChannel, ipAddrType=0|1,100,211,2789.1^*^*
18:13:44.144 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*
18:13:44.983 |SNRD: (0000009) line_register_LineRegisterRes: line(1), signal ctrlPID(132), line ctrlPID(132)|1,100,54,9.1^*^*
18:13:50.893 |MGCPpn9d::processPriSetup - viprCgpnE164=[5109842351], viprCdpnE164=[6506322852], vcrUploadNeeded=[t]|1,100,150,1.5705^172.17.16.3^*
18:13:50.893 |DbMobility: can't find remdest 5109842351 in map|*^*^*
18:13:50.893 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*
18:13:50.893 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*
18:13:50.901 |CellProxy( 13) - DaRes failure|1,100,150,1.5705^172.17.16.3^*
18:13:50.901 |CellProxy( 14) - DaRes failure|1,100,150,1.5705^172.17.16.3^*
18:13:56.848 |MGCPInterface(1503) - openOutgoingAudioChannel, ipAddrType=0|1,100,211,2790.1^*^*
18:13:56.866 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*
18:14:01.409 |Forwarding - awaitForwardInitiation_SsInterceptInd - IgnoreIntercept = IGNORE_INTERCEPT or IGNORE_ALL - Extending Call, callKey= 0x227|1,100,49,1.1553958^172.17.18.60^SEP001360E41878
18:14:01.410 |RSVPSessionMgr::wait_PolicyAndRSVPAssociateReq, cannot find RSVPSession, a_ci= 25314760, b_ci= 25314761 |1,100,49,1.1553958^172.17.18.60^SEP001360E41878
18:14:01.414 |CellProxy( 15) - DaRes failure|1,100,49,1.1553958^172.17.18.60^SEP001360E41878
18:14:01.415 |CellProxy( 16) - DaRes failure|1,100,49,1.1553958^172.17.18.60^SEP001360E41878
18:14:01.419 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[33] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*
18:14:01.420 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[39] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*
18:14:01.420 |ConnectionManager - wait_AuDisconnectRequest ERROR:NO ENTRY FOUND IN TABLE,CI(25314760,0),dcType=1,IFCreated(0,0),PID(0-0,0-0),IFHandling(0,0),MCNode(0,0)|1,100,49,1.1553958^172.17.18.60^SEP001360E41878
18:14:01.421 |MatrixControl:updatePartyMediaCoordinatorNodeId: party1 videoCapable=0, party 2 videocapable=0|1,100,49,1.1553958^172.17.18.60^SEP001360E41878
18:14:01.433 |RSVPSessionMgr::wait_PolicyAndRSVPUnassociateReq, cannot find RSVPSession, ci= 25314760 |1,100,49,1.1553958^172.17.18.60^SEP001360E41878
18:14:10.609 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*
18:14:10.609 |ViprUtils: Number has no +, not a valid E164 [6506322852]|1,100,150,1.5707^172.17.16.3^*
18:14:10.610 |MediaManager(2291)::wait_AuDisconnectRequest, mCleanupPreallocatedMTP=0|1,100,150,1.5707^172.17.16.3^*
18:14:10.621 |MatrixControl:updatePartyMediaCoordinatorNodeId: party1 videoCapable=0, party 2 videocapable=0|1,100,149,1.188795^172.17.16.3^S0/DS1-1@hq-1760-02
18:14:10.621 |LineControl TEST DEBUGS: Number of entries in CallTable is = 1
|1,100,149,1.188795^172.17.16.3^S0/DS1-1@hq-1760-02
18:14:10.622 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[39] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*
18:14:10.623 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[33] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*
18:14:10.653 |MGCPHandler::processMGCPDlcxRes: DSPKF and DSPCS wrong|1,100,149,1.188796^172.17.16.3^S0/DS1-1@hq-1760-02
18:14:10.669 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*
18:14:10.669 |ForwardManager - wait_SsDataInd mInterceptTable - ERROR - No entry found for ForwardKey= 0xAB9FF4, callkey= 0x226 |1,100,150,1.5708^172.17.16.3^*
