Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

SOAP problem when trying to retrieve CDRs

Hello, i encounter a problem with SOAP when i try to retrieve CDR with an external billing software.

- CUCM 5.1(3)d

- Service activated on running

When we look at "http://@CUCM/realtimeservice" > "SOAP Monitor", we see the following error:

"The SOAP monitor is unable to communicate with the server" (cf. attached screenshot)

I tried this command in CLI and saw the following result:

admin:utils soap realtimeservice test 172.20.2.123 USERNAME PASSWORD

=========================================================

SOAP Automated Test Cases - Real Time service API testing

=========================================================

Setting up HTTPS..

Exception1 in CreatingTrustManager and setting as DefaultSocketFactory

***************************************

Setting up HTTPS failed

***************************************

I have made a clusterwide reboot but the issue is the same.

Any help would be appreciated !

Thanks a lot.

Julien.

1 REPLY
Community Member

Re: SOAP problem when trying to retrieve CDRs

Screenshot of the Soap Monitor page.

252
Views
0
Helpful
1
Replies
CreatePlease to create content