Softphone in CUCIMOC not working after the changing the Directory number for CSF device. Desk Phone control works fine, when toggled to select soft phone, it greys out and status shows it is not connected, and at the bottom of the screen it still shows old extension. Wondering if there is any cache that needs to be cleaned
Yes i did kill the CuCSF.exe process and restarted again, and no luck, so i ended up opening a TAC case and we had to rename the user.properties file and also we have deleted CSF phone and re-added with a different device name and it worked.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...