Does anyone know why some voice mails (internal and external) are not making it to some user's mailboxes? The greeting is heard and a message is left after the tone. The phone has missed calls - the message just does not make it. Yet some do. Unity 4.0 Build 4.0(5) and CallManger 4.1.
That's going to be impossible to answer with the info here - you really need to call TAC to help run down problems like this since it's likely going to be beyond the scope of what we can offer in the way of help on a public forum like this. They're going to need to trace messages in Exchange (assuming this is an Exchange based system) and look in the undelivered mail folder, look at the event log for errors etc...
This question comes up from time to time with our users as well :) Have you actually experienced this issue? There is no correlation between the "Missed Calls" display and the number of Voicemail messages. For example;
17 people call Extn. 7000
7 people Hangup when they receive the Voicemail greeting
10 people actually leave messages
Missed Calls shows 17
Voicemail messages are really only 10
You may have a hard time verifying this, try using the Subscriber>Message activity report.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.