I have a customer using Speechview Standard for VM transcription. The complaint is that quite frequently some of the messages are delayed as much as 30 minutes. What's the normal turn around for a message to be transcribed? Is there an SLA for Speechview?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...