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SRST - VOICEMAIL PATTERN DIRECT -

Hi,

When the router is in SRST mode, users need to access their voicemail personal greeting via the voicemail button on the phone, I have everything else working except this.

unity connection 7 voicemail pilot is 3330

The configs:

vm-integration

pattern direct * CDN

pattern ext-to-ext no answer * FDN

pattern ext-to-ext busy * FDN

dial-peer voice 3330 pots

destination-pattern 3330

....

call-manager-fallback

voicemail 3330

....

I tried using the above dtmf pattern direct and according to cco it should work.

However, it keeps going to the general voice mail instead of a personal greeting.

I tried using all variations of dtmf pattern direct but it just goes to the general voice mail or does nothing.

Any help appreciated.

Thanks.

Paul

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