You cannot install Outlook on the Unity server, even if you are running a stand-alone server with AD, Exchange, and Unity onbox. Outlook will impact the MAPI connection between Unity and Exchange. If you need Outlook, install it on a workstation that is connected to the same domain as the Unity server.
That is what I was saying ranpierce. It's the same reason why any time you update Exchange and it's off box, you have to update the tools on Unity to make the mapi dll the same. Not sure where you got that I thought ginger was wrong. Sorry if there was some sort of mis-communication here.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...