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New Member

Stopping Cisco DRF Service

Unity Connection V 7.0.2. I want to stop the Cisco DRF Master and Local services. Looks like I can't, is this true? I have a hung backup job that has been cancelling for several hours. I saw in another post that stopping the TOMCAT service will stop the DRF service. Unfortunately that affects our users access the ciscopca page. Are there any other options? Thanks

1 ACCEPTED SOLUTION

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Cisco Employee

Re: Stopping Cisco DRF Service

Hi!

To get the backup out of this state (hung backup), you will need to restart the Cisco DRF Master & Cisco DRF Local services. This

is done via the web interface under Cisco Unified Serviceability, Tools, Network Services.

If this post is useful, please rate! :)

Regards,

Teresa.

Regards, Tere. If you find this post helpful, please rate! :)
2 REPLIES
Cisco Employee

Re: Stopping Cisco DRF Service

Hi!

To get the backup out of this state (hung backup), you will need to restart the Cisco DRF Master & Cisco DRF Local services. This

is done via the web interface under Cisco Unified Serviceability, Tools, Network Services.

If this post is useful, please rate! :)

Regards,

Teresa.

Regards, Tere. If you find this post helpful, please rate! :)
New Member

Re: Stopping Cisco DRF Service

Thanks Teresa! Strange it can be done via the gui but not command line.

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