When callers call from the outside and hear the voicemail greeting, pressing the # key to bypass the greeting gives this error: Sorry the voicemail system is temporarily unavailable. Then it hangs up.
However, if they listen thru the entire greeting without hitting the # key, then they are able to leave a message.
2. What is the # key mapped to in the user input keys for the handler or subscriber you are hearing the greeting for when you press #? By default it's skip greeting but it's adjustable.
3. What do you see in the application event log for errors when this happens? When you hear the failsafe conversation like that there is always one or more errors in the application event log that will give us a clue as to what's going on.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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