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Subscriber plays only Standard Greeting

Hi,

I have a general mailbox which has Standard and Close greetings. It also has been associated with an active schedule. When you dial (doesn't matter if you dial the ext directly or you get transfer froma CH) you always hear the Standard Greeting even after hours.

Anyone has any idea what is happening here?

Thanks in advanced.

1 REPLY

Re: Subscriber plays only Standard Greeting

Hi -

Do you have the Closed greeting enabled? Also, check to see if an Alternate greeting, with the same wav file as the Standard greeting, got enabled by mistake. This would over-ride your others.

Ginger

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