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Community Member

subscribers hearing closed greeting during messages

I have a 3.1.5 install where on occassion, subscribers will go to listen to their messages and instead of hearing the actual message that the caller left, they are hearing the closed greeting of the unity system. Any ideas on this one?

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Re: subscribers hearing closed greeting during messages

This can happen if Unity calls itself somehow. In 4.0(4) we will have new feature which should prevent this from happening but until then you want to make sure you have DNs assigned to all the Unity ports.

Thanks,

Keith

Community Member

Re: subscribers hearing closed greeting during messages

Do you think 3.1.6 ES for Unity would fix this problem?

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