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Supervisor stats disappear due to Cisco Desktop Enterprise Service crashing

Product - Unified Contact Center Express

Version - 7.0 (1) SR5

Issue - Enterprise service crashes, and Supervisor stats disappear for 4-5mins till the service comes back up.

Initially was happening every 2weeks. But the frequency has been increasing. Has happened 2-3 times in two days also.

Troubleshooting performed - All settings on both the servers seems fine. No issues.
NIC Binding ok
NIC speed/duplex ok
Registry Spanlink settings all ok
hosts/lmhosts files all filled up

From the beginning I was seeing these messages:
FCCC2005 genericMessage: Network communication error (TRANSIENT).

But after checking all the settings, everything seems to be ok. And they are on the latest UCCX release too. So collected MIVR and MCVD logs too. From the logs, I see the following:

From Cisco001MCVD18.log
=======================
331414: Jul 15 07:42:57.568 BST %MCVD-LIB_JINI-3-TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx-6337080081119427806_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .:Undefined mnemonic 'TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx-6337080081119427806_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .'
331415: Jul 15 07:42:58.147 BST %MCVD-LIB_JINI-3-TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx8506046292346360177_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .:Undefined mnemonic 'TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx8506046292346360177_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .'

331434: Jul 15 08:03:02.462 BST %MCVD-LIB_JINI-3-TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx2780894489996021410_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .:Undefined mnemonic 'TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx2780894489996021410_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .'
331435: Jul 15 08:03:03.040 BST %MCVD-LIB_JINI-3-TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx-6842563976321269573_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .:Undefined mnemonic 'TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx-6842563976321269573_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .'
331436: Jul 15 08:03:03.040 BST %MCVD-LIB_JINI-3-TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx2780894489996021410_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .:Undefined mnemonic 'TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx2780894489996021410_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .'

331444: Jul 15 08:04:58.276 BST %MCVD-NODE_MGR-7-UNK:EMSTrace: WatchdogThread: received NOT_OK response from process Cisco Desktop Enterprise Service
331445: Jul 15 08:04:58.276 BST %MCVD-NODE_MGR-3-EMSG_NM_PING_ERROR:Checking health of process failed on node: Node Manager instance name=CRS\Distributor,process name=Cisco Desktop Enterprise Service
331446: Jul 15 08:04:58.276 BST %MCVD-NODE_MGR-3-MSG_NM_PROCESS_KILL:Terminating process: Node Manager instance name=CRS\Distributor,process name=Cisco Desktop Enterprise Service
331447: Jul 15 08:04:58.276 BST %MCVD-NODE_MGR-7-UNK:EMSTrace: Calling TerminateProcess for process Cisco Desktop Enterprise Service pid 2048 handle 235c
331448: Jul 15 08:04:58.276 BST %MCVD-NODE_MGR-7-UNK:EMSTrace: TerminateProcess returned successfully for process Cisco Desktop Enterprise Service pid 2048 handle 235c

331457: Jul 15 08:04:58.979 BST %MCVD-LIB_JINI-3-TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx-7149721139159192408_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .:Undefined mnemonic 'TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx-7149721139159192408_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .'
331458: Jul 15 08:04:58.979 BST %MCVD-LIB_JINI-3-TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx2780894489996021410_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .:Undefined mnemonic 'TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx2780894489996021410_e5c8e4d3-38e8-493a-ab8c-0d28bf670c8c.old .'

From Cisco001MIVR0645.log
=========================
74639710: Jul 15 08:04:59.995 BST %MIVR-CLUSTER_MGR-7-UNK:try to process NodeIncrementalUpdateCmdImpl, nodeId=1, baseTick=673, nodeCurrTick=674, nodeState=6, serVer=1, comp={}, serv={id=90:t=674:s=SHUTDOWN}
74639711: Jul 15 08:04:59.995 BST %MIVR-CLUSTER_MGR-7-UNK:Cisco Desktop Enterprise Service.stateChanged() from IN_SERVICE to SHUTDOWN, oldMaster=true newMaster=false
74639712: Jul 15 08:04:59.995 BST %MIVR-CLUSTER_MGR-7-UNK:Master Cisco Desktop Enterprise Service dropped Service[active=false,state=SHUTDOWN,licensed=true,initTime=0,version=7.0(1)SR05ES04_Build041,enabled=true,upgradeTime=1221062081000,installTime=1221062081000,name=Cisco Desktop Enterprise Service,type=Cisco Desktop Enterprise Service,master=false,parent=null,node=1,components={CRS Engine},children={}] but not converging
74639713: Jul 15 08:04:59.995 BST %MIVR-CLUSTER_MGR-7-UNK:Post Master Event: MASTER_DROPPED, name=Cisco Desktop Enterprise Service, node=1

From CTIStorageServer0113.dbg:
==============================
2010-07-15 08:04:53:073 ERROR [0x1dd4] FCCC2005 genericMessage: Network communication error (TRANSIENT).
2010-07-15 08:04:53:073 DEBUG [0x1dd4] FCCClientAPI.cpp[1663] FCCClientAPI::genericMessage: Recovering started.......
2010-07-15 08:04:53:073 DEBUG [0x1dd4] FCCClientAPI.cpp[2345] FCCClientAPI::doRecovery: Currently under recovery.
2010-07-15 08:04:53:073 DEBUG [0x1dd4] FCCClientAPI.cpp[1677] FCCClientAPI::genericMessage: End. return_code: -5.

Present action plan:
Delete the files under the path on both servers (and restart Node Manager):

Specific Assistance Required:

- Need to know if there are any know stability issues.

- What more can be done?

- Will deleting the files from 'wfavvid\BSTxState' folder help?

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