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New Member

Switching from Speaker to Handset/Headset in CUPC

I have been asked by my users is there a way to switch from using the external speakers/mic to a headset when on a call in CUPC.

When using a hard phone you can answer via Speakerphone and then pick up the handset. Is there a way to do that in CUPC?

Thanks,

Doug

1 REPLY
New Member

Re: Switching from Speaker to Handset/Headset in CUPC

I don't think there's a single button to do it, but you can choose audio devices in CUPC by going to File > Preferences, then Audio/Video.

I'm not sure if you change them while you're on a call if it takes effect right away, or waits until you're off the call, however.

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