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Community Member

System transfer with multiple languages

Hello guys,

I have a cisco unity 5.01 with remote sites in Rome and Madrid (I dont have italian language uploaded on unity)

I create an AA on Rome with the option " if you know the extension please dial "(in italian of course) when the user dial the extension listening the spanish locution " please wait while transfer " , also i create an input with system transfer and i have the same issue.

So my question if i upload the italian language can i have multiple locutions on my unity ? e.g in my spanish AA can i listening only spanish locution and in Rome italian locution?

thanks for the help guys

1 REPLY
Cisco Employee

Re: System transfer with multiple languages

Yes, you would need to define the language you want to hear

Change Language Used in the Cisco Unity Prompt

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps2237/products_configuration_example09186a00809bf3f5.shtml

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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