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New Member

TCL script on Voice GW

Dear all,

I need to configure AA application on voice GW ( remotes site ) to display a welcome meesage when the customers call to this site .

I'm using TCL script with the below config , but it is not working ( no welocme message heared) , but I can press 0 for operator and I can dial the extensions.

do you know what is the problem in the configuration and how I can point to the AU file .

Note : it is not CME and all IP phones regeistered to the CCM.

Thanks & BR

Moamen

!

!

!

!

!

voice-card 0

!

!

application

service aa its-CISCO.2.0.2.0.tcl

param operator 3060

paramspace english language en

paramspace english index 0

paramspace english location flash:

param voice-mail 4000

paramspace english prefix en

param aa-pilot 4000

!

!

!

!

!

!

!

!

controller E1 0/3/0

!

!

!

!

!

interface FastEthernet0/0

ip address x.x.x.x 255.255.255.0

duplex auto

speed auto

h323-gateway voip interface

h323-gateway voip bind srcaddr x.x.x.x

!

interface FastEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

interface Serial0/0/0

no ip address

shutdown

no fair-queue

clock rate 2000000

!

interface Serial0/0/1

no ip address

shutdown

clock rate 2000000

!

interface Service-Engine1/0

no ip address

shutdown

!

ip forward-protocol nd

ip route 0.0.0.0 0.0.0.0 x.x.x.x

!

ip http server

no ip http secure-server

!

!

!

!

!

!

control-plane

!

!

!

voice-port 0/1/0

connection plar opx 4000

!

voice-port 0/1/1

!

voice-port 0/2/0

!

voice-port 0/2/1

!

voice-port 0/2/2

!

voice-port 0/2/3

!

ccm-manager fax protocol cisco

!

mgcp fax t38 ecm

!

!

!

dial-peer voice 1 pots

service aa

destination-pattern 9.T

port 0/1/0

!

dial-peer voice 4999 voip

service aa

destination-pattern 4...

session target ipv4:192.168.0.240

dtmf-relay h245-alphanumeric

codec g711alaw

no vad

!

dial-peer voice 100 voip

service aa

destination-pattern 3...

session target ipv4:192.168.0.34

dtmf-relay h245-alphanumeric

codec g711alaw

no vad

!

!

gateway

timer receive-rtp 1200

!

!

call-manager-fallback

max-conferences 8 gain -6

transfer-system full-consult

timeouts interdigit 3

timeouts busy 15

timeouts ringing 60

ip source-address 192.168.0.240 port 2000

max-ephones 24

max-dn 48 dual-line

system message primary Backup System

system message secondary Backup

!

4 REPLIES
Hall of Fame Super Gold

Re: TCL script on Voice GW

Writing and configuring TCL/IVR scripts is not an easy job.

If you want support in that for a reasonable fee, contact me at the address present in my profile.

New Member

Re: TCL script on Voice GW

Moamen, are you wanting to trigger it on inbound and outbound? The inbound voip dial peer won't trigger in the inbound direction. Create another pots dial peer for inbound match and see if you get it triggered.

Debugs can show you whether the script got triggered - deb voip ccapi inout. You want to look for your script's name in this output:

Nov 21 12:06:25.325: //1152/7CE64E3992E0/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 12 with tag 20007 to app "_ManagedAppProcess_rec"

where "_MananagedAppProcess_rec" will be the name of your service.

HTH

/Beau

New Member

Re: TCL script on Voice GW

Hello

The call will come from PSTN to the FXO/POTS dial peer then wil fwd it to the CCM using the VOPI dial peer.

It hits the script as per the debug and I can FWD the call to the operator , but the problem that I can't hear any welcome message.

Thanks & BR

Moamen

New Member

Re: TCL script on Voice GW

Hi Moamen,

If you're confident the script is getting invoked properly, then move to the audio file. Is it formatted to the appropriate codec?

/Beau

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