As we migrate from our current version of UCCX Premium 7.0(1)SR05ES06_Build063 to version 8.5. We will be migrating the data over to new hardware. We are concerned about reporting. We currently have a lot of custom reports and we are uncertain how those will work after we migrate to the new database platform. Can anyone recommend some third party applications that could give us more functionality that what the current and new versions have to offer?
I can't really comment on third party products, as I'm not familiar enough with any in particular.
However - I have done a lot of migrations from Windows to Linux including custom reporting. The database schema is mostly identical, so migrating any of your reports should be possible. It's a little tricky as you have to know both MS SQL and Informix... The Crystal templates themselves generally just work once you have done the SQL stuff and modified the XML report definitions.
We have done a lot of custom reporting for UCCE/UCCX clients - please read one of the more recent case studies here (Fossil). Please rech out to Rick Purnell, firstname.lastname@example.org, (866) 530-9282 (US) to schedule a short webex session to see what we can offer and how we are ready to solve your issue.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...