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Community Member

Third Party Fax Application

I am in the process of implementing Faxing capablilities with Unity. I am having issues iwth the rendering pdf's I get an an error: PrintTo command does not exist for file type: AcroExch.Document

pdf is one of the allowed file extensions for Cisco Unity IP Fax Routing. Also is it possible to send Office 2007 (.docx) files?

Thanks,

Joe

2 REPLIES
Bronze

Re: Third Party Fax Application

which fax software are you refering to? if you use captaris rightfax you have to license an additional pdf converter engine in order to fax pdf attachments.

RightFax does not recognize native Office 2007 documents and is unable to convert them.

However, in both cases you can use the fax printer driver to fax pdf or docx documents.

so long, oliver

Community Member

Re: Third Party Fax Application

I am using the built in Cisco Unity IP Fax Routing.

Thanks,

Joe

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