Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 

this system is temporarily unable to complete your call good bye error in cisco unity 8.5

Hi

just did a service update on cisco unity 8.5. all went ok but when i call an extension, i can hear the greating and can leave a message but when i try to listen to it , it s not there.

i cant see any error anywhere

any idea?

thanks

2 REPLIES

this system is temporarily unable to complete your call good bye

Can you attach conversation manager tracefiles, please



=============================
Please remember to rate useful posts, by clicking on the stars below. 

=============================

Please remember to rate useful posts, by clicking on the stars below.

this system is temporarily unable to complete your call good bye

Hi Dennis,

I had to rollback to the previous version in order to restore full services as we have offices opening on sunday.

i did downloaded logs before the rollback but I just deleted all of it by mistake as I had to uninstall rtmt and re-install the older version. i did it without thinking (too early)....

all i got left is this screenshot below. I guess the cause of this issue was these critical services not being activated.

i ran out of time so couldnt investigate longer but I didnt find a way to manually activate them. I did reload the servers but no luck. i need to build a test server and replicate the issue in test prod. it will take a while before i get this up and running.

thanks

373
Views
0
Helpful
2
Replies
CreatePlease to create content