We are experimenting time problems with our Unity voicemail. We use to have a single Unity server and now we have installed a failover. Since then when our users listen to their messages, they hear random time stamp from the Unity notification message. If they save the message and hear it back, it give and other time stamp. Any idea where to look?
In fact it's the Unity time stamp that you hear just before the message. The time stamp goes completely random. For exemple if it supposed to say: "Message number one, today at 5 pm", it will say "Message number one, july 20th at 1 am".
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...