02-04-2006 02:00 PM - edited 03-18-2019 05:33 PM
Folks,
I am trying to troubleshoot why the MWI is not working in my CCME/CUE box. I am reading a very good document on cco that talks about how to enable trave on cue and see sip debugs.
trace ccn stacksip dbug
clear trace
mwi refresh telephonenumber 0655
show trace buffer long
How ever, when i execute these commands, i do not see any output, do i need to enable logging or something on cue for me to see output??? i tried everything but no output, it is just like when you telnet and enable debuging, but you do not have term monitor on. please help.
thanks
02-06-2006 10:33 AM
That should always work. I assume 0655 is a valid extension (i.e. from CUE, if you do "show run | inc phonenumber ", you see the number--not as an E164 number). If you happen to have a 'show run' from both the router and the CUE box, we'll probably see what's happening.
I'd make sure that #1 you have the correct gateway configured in CUE (i.e. "sh ccn subsystem sip" on CUE); make sure the IP address is one on the router (something that is up) and that the port is 5060. Next it might be matching a dial-peer that isn't configured for G711. For example, if your MWI on/off numbers are 8000... and 8001..., then configure on the router something like this:
dial-peer voice 888 voip
incoming called-number 800....
codec g711u
no vad
!
03-09-2006 07:07 AM
Thanks! I had the same problem CME and CUE on different routers.
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